Refund & cancellation policy
Full refund if you ask within 24 hours of payment.
1. Refund within 24 hours
If you are not satisfied with a paid YourCounselor plan, ask for a refund within 24 hours of your payment and we will refund the full amount. Refunds go back to the original payment method within 7 working days of approval.
2. How to ask for a refund
Email yourcounselor@fabeminds.com or message us on WhatsApp at +91 91127 35193 within 24 hours of payment. Include the name and number on your account and your payment reference.
3. After 24 hours
After 24 hours from payment, plans are non-refundable, because the library and tools are available to you immediately after payment. This applies to monthly and annual plans, including launch-offer prices, and to partly used periods.
4. Cancelling a plan
You can stop your plan from renewing at any time by emailing yourcounselor@fabeminds.com. Cancelling stops the next renewal; you keep access until the end of the period you have paid for.
5. Free launch period
The 3 free months of the Learn plan are free of charge, so there is nothing to refund. If you continue on a paid plan after that, this policy applies to your payment.
6. Growth services
Refunds for website, funnel, advertising, WhatsApp Business API, course launch or career counsellor services follow the agreement we share with you before that work starts.
7. Contact
YourCounselor by Fabeminds Counselling Private Limited · yourcounselor@fabeminds.com